I've discovered that even if my complaint doesn't at first seem to get much results, its sttill worth getting a few comments across & helps you feel more in control ...the fact is a lot of these people will do "WHATEVER THEY CAN GET AWAY WITH" & so you have to KEEP letting them know you are in charge (of low-level employees who don't seem to have a sense of direction)...
You & me, my friend, & all citizens with a sense of responsibility for keeping society in decent order can & should keep speaking up at every opportiunity..its really a form of "spiritual warfare" some of "them" are playing against us.. but the GOOD NEWS is they cannot win, UNLESS WE LET THEM...